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Communications Officer

 This is a new post at Northorpe Hall Child and Family Trust, helping to raise the profile of the organisation, share our story and ensure we communicate effectively. The Communications Officer will work alongside managers and others to ensure we generate high-quality content, reach our audiences and build effective online relationships. Full details are in the job description below.

Northorpe Hall Child and Family Trust currently has additional funds to work with schools and in partnership with other organisations to improve the mental health support available to young people and families in Kirklees.

Interviews will be held on Friday 6th September - Please ensure availability

Purpose of the Post:

To lead on communications, marketing and promotion for Northorpe Hall Child & Family Trust. To enable and support staff to produce news, stories, information and media about the Trust’s work. To ensure the Trust’s story and achievements are effectively communicated to staff and volunteers, partner organisations and the public including potential donors, volunteers, supporters and staff.




Manage content production & storage

  • Work with staff and volunteers to produce stories, news, photos, video, posters etc
  • Ensure content is well-written, accurate and attractive
  • Manage the contribution of suppliers such as designers, printers, press etc
  • Ensure consent and permissions are obtained and filed as required
  • Organise and file content and material systematically so others can easily access it appropriately
  • Archive content as required


Ensure effective communication of content

  • Work with managers to identify priorities for communication, ensuring they are aligned with overall organisation values and plans.
  • Ensure the perspective and priorities of young people and families influence communication priorities
  • Manage website and social media content and presentation, including supporting other contributors and editors of the web content
  • Ensure events, activities and job and volunteer opportunities are promoted effectively, providing the information needed and opportunity to register interest or apply
  • Ensure there are appropriate communication materials available for presentations, displays, and events including leaflets, posters, pull-ups etc
  • Ensure consistent and effective use of the organisations logo and brand – and that of partners and funders – through use of guidelines and checks
  • Liaise with those in communications roles in partner organisations, ensuring effective collaboration and maximising reach


Support colleagues and stakeholders to communicate effectively

  • Develop a communications strategy and guidelines for staff and volunteers
  • Work with young people and families to produce and shape content, style, language and images
  • Support colleagues in preparing communications for events, training, talks, fundraising, presentations and similar activities – including internal communication to staff and volunteers.
  • Provide structured and informal learning for colleagues helping them plan communications, produce content and manage communications effectively
  • Provide advice and assistance to colleagues in relation to social media, media or other online comments, news and interactions, helping them to respond to and manage situations
  • Review and evaluate the organisations communications practice and provide feedback and recommendations to the management team


Support other Trust activities

  • To contribute to the safe and effective running of Northorpe Hall Trust and implementing plans, policies and procedures
  • To develop good working relationships with other Northorpe Hall staff and volunteers
  • Provide reports and information about the service as required
  • To support colleagues who are leading on other projects, events and activities to sustain and develop the Trust
  • Share skills and knowledge with colleagues, formally and informally
  • Supporting young people to contribute to and participate in decision making about Northorpe Hall Child & Family Trust, to volunteer and to make a positive contribution to society
  • To undertake other duties as instructed by the Director




For this post you will have at least a year of full time experience (or equivalent) of communications work where you have had responsibility for planning and delivering a range of communications activity for an organisation.

You will be a confident communicator, able to listen, engage and build and sustain relationships with a wide range of people including young people and families, health and education professionals, managers and volunteers.

You will be able to share ideas, collaborate and negotiate with colleagues and organise meetings and training in communications.  You will be confident providing support and advice to colleagues individually or in groups.

You will be a skilled writer, able to write for different audiences and purposes, using images and other media to enhance presentations. You will be proficient with a range of software and applications, able to layout content to enhance its impact.  You will be confident producing reports with analysis and recommendations – for example reviewing the impact of a campaign or communications exercise.

You will have a good understanding of communications work, including marketing, promotion, brands, press and media work, social media and face to face communication.

You will have some understanding of young people’s mental and emotional health and what can improve it or cause difficulties.  You will be sympathetic to the aims and values of the charity and committed to helping young people and families stay safe, and improve their health and wellbeing.

You’ll be responsive, focused and well organised, keeping promises and seeing things through. You’ll be able to use a computer to keep clear, up to date records and ensure good practice in data protection and information sharing.


Essential Criteria - To be considered for this job you must:

  1. Have a degree in an appropriate subject or a relevant recognised professional qualification.  Exceptions will be considered for strong applications from candidates who do not have these qualifications but have significant experience of communications work and who can demonstrate the impact of their work.
  2. Have experience of working in a communications role where you have had responsibility for content and communication using a range of media.  The equivalent of one year full time work in this sort of role is a minimum.
  3. Have a good understanding of marketing, promotion and communication tools and techniques and be able to evidence successful communications campaigns and practice.
  4. Be a confident communicator in writing and in person and able to present content effectively.
  5. Have strong IT skills, confident with a range of applications commonly used in communications work
  6. Accept that an enhanced DBS check and positive references are required as part of a safer recruitment process and be willing to undertake basic safeguarding training.
  7. Be emotionally resilient, motivated and organised, able to work independently and as part of a team.
  8. Be eligible to work in the UK, providing evidence of ID as required.

In your application, please ensure you demonstrate that you meet the above criteria.


How to Apply
Download and fill in the Job Application Form (link to the right of the page).
Download the Application Form by right clicking the link and selecting "save link as".

Once completed – Please return your application to Jobs@northorpehall.co.uk


Closing Date:
Working Hours:
10 hours per week
£23,735 per annum (for 37 hours FTE)