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Sometimes we all need extra help

It's normal to experience strong emotions or to behave in ways which others find difficult. It might be that you have had some challenging or painful life experiences and are struggling to understand and cope with how these experiences have affected you.

We provide mental health support for people aged 0-18 in the Kirklees area. We offer counselling, 1-1 support with mental health practitioners, activity groups and short term workshops, as well as advice, information and support over the phone or regular support calls.

Our activities, support and services help you and your family to understand what's going on in your life which is affecting your mental and emotional health - and do something about it. We can help you grow strong and resilient, better understand yourself and live a full and enjoyable life.  We can also help you and your family find the specialist or other services that you need.

We have some online information about mental health and self-help resources in our useful links.

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How do I ask for help and what happens next?

You can either call us on 0300 304 555 or contact us online. 

We'll chat to you about how you've been feeling and ask about your school, family, friendships, eating and sleeping habits as well as any worries you may have.

We will also ask for:

  • Your name, address, date of birth, ethnicity, telephone number and any disability
  • Who you live with and where
  • A description of how you're feeling and how it impacts you
  • Whether or not your parents/carers/family members are aware and if we are able to discuss this with them
  • Which doctor you're registered with and whether we can share information with them
  • Which school you go to and whether we can share information with them
  • Details of any other organisations that are involved in your life i.e. Social Care, Family Support etc.
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We will ask you about suicide and self harm

We know sometimes this makes people uncomfortable but our priority is to make sure you're safe. If you're not feeling suicidal or self harming, you'll still get the support you need. If you are, it's safe to talk to us. These conversations are confidential unless we feel there's a significant risk to you or someone else. We will always try and speak to you before we speak to someone else. We have no other agendas.

There's no pressure, it doesn’t matter if you can’t answer all our questions. Do the best you can.

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Help has been requested, what happens next?

Info & Self Help - A Wellbeing Support Worker will gather information about the situation and feelings.
They will call other key adults such as your teachers - if they have permission. They'll call the young person too, if aged 11+

Support - Once we have all the information, we'll work out what we can do to help and send you a letter offering support. Click here to see the types of support we offer. If you are waiting for support, you'll also receive our CHEWS News newsletter, which includes wellbeing tips as well as information on upcoming, free workshops.
Your Wellbeing Support Worker can also provide advice, such as tips for better sleep and other resources to help you improve emotional health.

Note: We're getting a lot of calls from people needing support at the minute, therefore it is taking us longer for us to get back to you than normal - we're sorry. We will be in touch as soon as we can. 

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We aim for all our services to be welcoming and accessible for young people from the LGBT+ community.  Suggestions and feedback welcome.  See our resources section too.


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