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Emotional Health Worker

Emotional Health Workers work with young people, individually and in groups, helping them to improve their mental and emotional health. They build trust and rapport with young people - and sometimes their families and schools too - working flexibly and collaboratively to develop plans and set goals, building on young people's strengths to address their difficulties. Full details are in the job description below.

Northorpe Hall Child and Family Trust currently has additional funds to work with schools and in partnership with other organisations to improve the mental health support available to young people and families in Kirklees.

Interviews will be held on Wednesday 11th September - Please ensure availability


Purpose of the post:

To work directly with young people and their families to enable young people to improve their mental and emotional health.



  • Planning own workloads, coordinating with colleagues to meet the needs of young people and families in a safe, effective and joined up way
  • Provide information about your work and other Trust services to callers, colleagues and workers in other organisations, including sharing information about individuals and families as necessary
    and appropriate, considering confidentiality, consent and safeguarding.
  • Develop and improve the services and support provided, supporting colleagues by listening,
    coaching, and sharing skills, experience and knowledge.
  • Ensure you understand young people and family’s strengths and support needs by listening to
    them and others supporting them, taking a holistic, systemic approach
  • Provide information and advice, informed by experience and best practice
  • Where allocated as a support worker, plan activities and interventions to meet the support needs
    of children and families
  • Spend time with children and families building a positive working relationship to address support
    needs and build resilience.


Supporting children and young people

  • Organising and running activities and support groups to improve outcomes for young people
  • Providing telephone and in person support to individual young people and their families to enable
    them to make life changes which improve their mental and emotional wellbeing
  • Provide direct support to individual young people and their families to enable them to access
    support services according to their needs
  • Enable children, young people and families to access the support provided by the service,
    responding to their access needs and providing transport where required
  • Providing telephone and in person support to young people, parent/carers and professionals in
    response to complaints or feedback or to deal with complex queries
  • Communicating, coordinating and developing good working relationships with other organisations
    and groups to ensure the needs of children are met
  • Ensuring a responsive and positive experience for those accessing or attempting to access the


Information, record keeping and support to decision making

  • Ensuring there are accurate records kept of all referrals, assessments, contacts, meetings, plans,
    sessions and evidence of progress using the database systems.
  • Assisting with the provision of up to date information about the service is available to colleagues
    to enable them to deal with enquiries and requests for support effectively
  • Contributing to decisions about what support to offer which families to ensure resources are
    used effectively and targets are met
  • Assisting with report preparation for internal use, for funders and others as required
  • Assisting to raise awareness of the emotional and mental health needs of young people in



  • For those activities within the responsibility of the post, ensure risks are assessed and actions
    taken to reduce and manage risks
  • Ensuring appropriate identity, criminal record checks and references are completed for line
    managed staff and volunteers, supporting them to complete the necessary paperwork
  • Following Trust policies, procedures and practice to ensure appropriate safeguarding measures
    are taken
  • Assisting the Safeguarding, Referral and Assessment Lead in implementing best practice in


Support other Trust activities

  • To provide telephone support to young people, professionals and carers supporting children and
    young people, providing advice and guidance and taking referrals
  • To contribute to the safe and effective running of the organisation and implementing plans,
    policies and procedures
  • To develop good working relationships with other Northorpe Hall staff and volunteers
  • Provide reports and information about the service as required
  • To support colleagues who are leading on other projects, events and activities to sustain and
    develop the Trust
  • Gather and present feedback from staff, volunteers, partners and beneficiaries of the service
  • Share skills and knowledge with colleagues, formally and informally
  • Supporting young people to contribute to and participate in decision making about Northorpe
    Hall Child & Family Trust, to volunteer and to make a positive contribution to society
  • To undertake other duties as instructed by the Director



You will have some experience of supporting children and families experiencing emotional health difficulties. You will have or be working towards a relevant qualification providing a strong understanding of the factors impacting on children’s emotional wellbeing and the support and interventions that can maintain and improve it.

You will use your skills and knowledge to work directly with children and families, providing responsive, effective support and using a range of tools and techniques to improve children’s emotional health.

You will be accessible and engaging, able to build positive working relationships with children, young people and families and with other professionals supporting them.

You will be able to communicate clearly, face to face and in writing with children, young people, families, colleagues and other professionals, keeping good records and sharing information respectfully and appropriately as required.

You will be confident in providing support, advice and enabling reflection and practice development in others, including reviewing cases with colleagues.


Essential Criteria - To be considered for this job you must:

  1. Have a degree in an appropriate subject or a relevant recognised professional qualification, or to be working towards.
  2. Have some experience of working with children and young people, individually and in a group
  3. Be resilient and confident and able to work independently within the responsibilities of the
    post, managing the challenges and seeking support appropriately
  4. Have excellent interpersonal communication skills, able to listen, encourage, respect,
    motivate and show genuine care for young people as unique individuals.
  5. Be able to travel across Kirklees for meetings with young people and professionals. Therefore,
    access to an appropriate vehicle and business use insurance cover is required. Travel
    expenses are provided.
  6. Be competent in using information technology to maintain records and communicate.
  7. Have an enhanced DBS check, with no indication of unsuitability for the post and be willing to
    undertake Safeguarding training to level 3.
  8. Be eligible to work in the UK, providing evidence of ID as required.

In your application, please ensure you demonstrate that you meet the above criteria. The post holder will be required to complete a DBS disclosure which does not indicate unsuitability for the post.


How to Apply
Download and fill in the Job Application Form (link to the right of the page).
Download the Application Form by right clicking the link and selecting "save link as".

Once completed – Please return your application to Jobs@northorpehall.co.uk


Closing Date:
Working Hours:
Full Time - 37 hours per week